Our Privacy Statement
Purpose of Collection - Personal information is any information that identifies an unincorporated customer. Business contact information, such as a business phone number or business office address,unless specifically advised that it is a home office is not considered personal information, as it is considered to be on public record. PVR follows prudent business practices in collecting, using and disclosing personal information while providing its customers with products and services. PVR collects personal information to serve the reasonable business, product purchase and service needs and related needs access and assist its customers with their ongoing business, product purchase and service needs and to ensure that information is up-to-date.
Collection Methods - PVR collects information only by lawful and fair means. Whenever possible, PVR will collect personal information directly from a customer. Depending on the business services provided, PVR may obtain relevant information from other reasonable sources, with the consent of the customer. Address and method of payment information is collected to enable PVR to provide products and services to its customers.
Consent - Personal information will only be collected, used and disclosed with a customer's consent, except as required or permitted by law. A customer's consent with respect to collection, use and disclosure may be in writing, verbal or implied as necessary to meet a customer's business, product purchase or service needs and PVR's need to provide its products and services to a customer.
Disclosure Without Consent - In certain circumstances, PVR may disclose a customer’s personal information without their consent. Such circumstances include legal compulsion or authorization, required tax filings, and the reasonable apprehension or necessity to respond to an emergency that threatens life, health or security of an individual or the public. Disclosure may also occur if it is necessary to establish or collect payments due to PVR, or if the information is already publicly known.
Individual Access - A customer has the right to request a correction of the personal information that PVR holds about them. If during the course of a business relationship, any customer information changes, then a customer is requested to please inform PVR so that PVR can make the necessary changes. A customer may request access to the personal information PVR has regarding that customer, and PVR will respond to this request in a timely fashion. This request must be in writing and PVR will charge a reasonable fee for retrieval and copying. By law, PVR must deny access when a customer file contains personal information on a third party, and the information cannot be severed to maintain the third party's privacy. PVR may also deny access if a customer's information relates to existing or anticipated legal proceedings against the customer, including unpaid bills to PVR. If PVR denies a customer's request for access or correction, PVR will explain why. In all cases, PVR will attempt to mediate a resolution if possible.
Safeguards - In order to protect a customer's personal information, PVR will not collect, use or disclose a customer's personal information unless the purpose is identified or reasonably evident, such as for payment, collection or shipping purposes. PVR will also endeavor to maintain reasonable encryption, permissions and gateway safeguards on information accessible through PVR's on-line payment processing system or database. PVR will keep a customer's personal information for only as long as necessary to fulfill the stated purpose or as required by law. PVR will maintain a customer's personal information as accurately as possible. In addition, PVR will keep a customer's personal information physically secure and protected by technological safeguards appropriate to the sensitivity of the information.